Your privacy matters
This Privacy Policy explains what information AMTM ENTERPRISES (OPC) PRIVATE LIMITED (“AMTM”, “we”, “us”) collects, how we use it, and the choices you have. Last updated on October 12, 2025.
Who we are
AMTM ENTERPRISES (OPC) PRIVATE LIMITED operates two verticals from Dhubri, Assam: (1) Retail sale of pharmaceuticals, medical & orthopaedic goods and toilet articles; and (2) Digital Marketing Services for SMBs.
Scope
This policy applies to our website (amtmco.com), offline store interactions, and our digital services. Separate terms may apply to specific campaigns or services.
Data we collect
Information you provide
- Contact details (name, email, phone)
- Messages and enquiry details
- Address for deliveries
- Prescription details (Retail; only as legally required)
- Business information (Digital services)
Information we collect automatically
- Device, browser, pages visited, timestamps
- Approximate location (IP-based)
- Cookies or similar technologies (see Cookies)
Sensitive data (Retail)
We may process prescription data when legally required to dispense medicines. We do not use prescription data for marketing.
How we use data
- Provide and deliver products/services (Retail & Digital)
- Respond to enquiries and provide support
- Process payments and issue invoices
- Improve our website and services
- Comply with legal/regulatory obligations
- Send service-related communications; with consent where required, send marketing (you can opt out)
Legal bases
We rely on one or more of the following legal bases depending on the context: your consent, performance of a contract, compliance with legal obligations (e.g., pharmacy regulations), and our legitimate interests (e.g., improving services, preventing fraud).
Data retention
We keep information only as long as necessary for the purposes described, to comply with laws, resolve disputes, and enforce agreements. For example, invoices and certain pharmacy records may be retained for statutory periods.
Security
- Access controls and need-to-know restrictions
- Reasonable technical and organizational measures
- Vendor due diligence for critical processors
No method of transmission or storage is 100% secure.
Your choices & rights
- Access, correct, or delete your information (subject to legal limits)
- Opt out of marketing communications at any time
- Withdraw consent where we rely on consent
- Object or restrict certain processing
- Portability where applicable
To exercise your rights, contact us at support@amtmco.com. We may need to verify your identity.
Children’s privacy
Our website and digital services are not directed to children. Retail interactions involving minors are handled with the consent of a parent/guardian as required by law.
International data transfers
Some service providers may be located outside India. Where applicable, we take reasonable steps to ensure appropriate safeguards for such transfers.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Material changes may be communicated via email or site notice.